This is the hub for METRO Bus. METRO bus route #2, #4, #5 & #7 begin and end their route at the METRO PULSE on Elm Street in Portland. The METRO PULSE (also known as the Downtown Transportation Center) is located at the Elm Street Garage (Elm Street is off Congress Street, near the Portland Public Library). For many routes, this is the place to transfer to another bus.
For example, if you live in Falmouth and want to go to the Maine Mall, you would take the #7 to the METRO Pulse location at Elm Street and then transfer to the #5 Maine Mall bus—don’t forget to ask for a transfer.
This facility (Open Mon-Saturday) has a large waiting room, rest rooms and customer service reps available to answer questions and sell bus tickets. Notices about schedule changes, public meetings and programs are also posted here.
METRO Routes #1, #8 and 9A and B do not service this location directly but they can be accessed along Congress Street, which is a block from this location.