Staff Positions - Maine College of Art
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Student Accounts Manager

Students Account Manager

Department: Business Office
Reports to: Director of Business Services

Position Summary

Responsible for student billing and collections operations for all institutional programs, the Student Accounts Manager utilizes exceptional interpersonal skills to communicate with students and parents on billing statements, payment options, accounts receivable, collections, and third party payment plans.

Responsibilities

  • Accounts Receivable (A/R), billing, and collections management
  • Extensive correspondence with students and parents regarding outstanding balances
  • Processing refunds in compliance with federal regulations
  • Monitoring third party vendor payment plan (TMS) activities
  • Billing of tuition, housing, meal plans, and student health insurance
  • Tracking and collecting of past-due balances for current and former students
  • Significant collaboration with Registrar and Financial Aid Office
  • Identifying opportunities to improve, streamline, and further develop the A/R process
  • Receipting and processing of payments and financial aid
  • Strict adherence to Title IV Federal Funding, FERPA, and other federal/state regulations
  • Accounts Receivable analysis and reporting
  • Assistance in annual audits
  • Meal plan management, transcript requests, and other projects/duties as assigned

Qualifications

  • A Bachelor’s Degree is required; equivalent experience considered
  • 3 to 5 years of experience in collections, A/R, billing, and/or general accounting
  • Experience in higher education and/or customer service desired
  • Familiarity with Federal financial student aid and regulations preferred
  • Exceptional interpersonal/professional communication skills, both written and verbal
  • Strong computer literacy, including MS Word, Excel, Adobe, and Google Docs knowledge
  • Ability manage responsibilities and resolve conflict with minimal supervision
  • Must be detail-oriented, analytical, and able to problem solve effectively
  • Demonstrated success in high-volume, fast-paced professional environment
  • Previous experience with Jenzabar and/or Blackboard is a plus

Compensation & Benefits

Compensation ranges from $42,000 to $47,000, based on experience. A comprehensive benefits package is offered, including health, dental, vacation, sick and retirement benefits.

Application Procedure

Electronic applications encouraged. Applications will be reviewed immediately and will continue until the position is filled. Candidates should submit (1) a letter of interest; (2) a current resume; (3) a list of three references with contact information. Attach the PDF to an email and send to employment@meca.edu. Place “Student Accounts Manager: [Your Name]” in the <Subject> line. Applications will be kept confidential until such time as candidates visit campus. Finalists must agree to a background check.

Maine College of Art recognizes that diversity is integral to the academic experience and strives to foster an inclusive culture defined by respect, equity and social responsibility. Successful candidates will have demonstrated experience in working with diverse populations, and supporting an inclusive and equitable community. Maine College of Art does not discriminate on the basis of gender, gender identity, gender expression, sexual orientation, disability, genetic information, HIV status, race, age, religion, national or ethnic origin, or military/veteran’s status in its educational programs, admissions policies, employment policies, financial aid, or other College administered programs. Candidates from historically underrepresented backgrounds are encouraged to apply.

Institution

Maine College of Art is an independent college of art and design located in the center of the thriving arts district of Portland, Maine. Established in 1882, the College currently enrolls approximately 500 students, the majority of whom are in the undergraduate program. About 1,200 students take classes through MECA’s Continuing Studies Program annually. MECA’s Joanne Waxman Library is an important resource of art and design oriented books and periodicals for the region. The Institute of Contemporary Art at MECA is a vibrant site for the exhibition of contemporary art.

MECA is characterized by its intimate learning community, its interdisciplinary nature and the breadth of its programs. It confers the degrees of Bachelor of Fine Arts in eleven majors, Master of Fine Arts in Studio Art, Master of Arts in Teaching, and the Salt Graduate Certificate in Documentary Studies. Our goal at MECA is to teach each student how to transform aspirations and values into a creative practice that serves as the foundation for a lifelong pursuit of personal and professional goals.

Maine College of Art is accredited by the New England Association of Schools and Colleges (NEASC) and the National Association of Schools of Art and Design (NASAD). The College’s accreditation status with both agencies was renewed in 2016.

Maine College of Art recognizes that diversity is integral to the academic experience and strives to foster an inclusive culture defined by respect, equity and social responsibility. Successful candidates will have demonstrated experience in working with diverse populations, and supporting an inclusive and equitable community. Maine College of Art does not discriminate on the basis of gender, gender identity, gender expression, sexual orientation, disability, genetic information, HIV status, race, age, religion, national or ethnic origin, or military/veteran’s status in its educational programs, admissions policies, employment policies, financial aid, or other College administered programs. Candidates from historically underrepresented backgrounds are encouraged to apply.